Privacy Policy for Oasis of Treasures
Who We Are
Welcome to Oasis of Treasures! This website, www.oasisoftreasures.com, is operated by Oasis of Treasures FZ-LLC, a company registered in the United Arab Emirates. We are committed to protecting your privacy and ensuring your data is handled securely and transparently. By visiting and using our website, you agree to the practices described in this privacy policy.
- Information We Collect
We collect the following information to provide our services effectively:
- Personal Information: When you place an order, register for an account, or contact us, we collect your name, email address, shipping address, and phone number.
- Account Details: Registered users can create an account with a name, email, and password, and may also create a wish list.
- Purchase Information: We keep records of your purchases for order fulfillment, customer service, and tax and accounting purposes. This data is stored for a period of 10 years.
- Product Reviews: Only registered users with a verified purchase can leave product reviews. For transparency, your name and the date of the review will appear publicly, but your email address will remain private.
- Technical Information: IP address to determine country, cookies for website functionality, and analytics purposes.
- Contact Form Submissions
Our website includes a contact form for various types of inquiries, which is open to both registered and non-registered users. When you contact us through this form, we collect your name and email address to respond to your inquiries.
- Use of Information
The information we collect is used for:
- Order Fulfillment and Service Improvement: Processing orders, managing returns, and improving user experience.
- Communication: Sending updates on your order status, promotional emails (with your consent), and responding to inquiries.
- Analytics and Business Improvements: Analyzing data to optimize website performance and customer experience.
- Cookies and Tracking Technologies
We use cookies to enhance your experience on our website, including:
- Cart Functionality: Keeping track of your cart contents as you browse our site.
- Website Analytics and Security: Using cookies to analyze website traffic and improve security.
You can manage cookie settings in your browser; however, please note that disabling cookies may affect site functionality.
- Sharing of Information with Third Parties
To deliver our services, we share certain information with trusted third parties:
- Payment Processing: We use Stripe to securely process payments. We do not store any payment or credit card information on our servers. Please see Stripe’s Privacy Policy for more details.
- Shipping and Returns: Information is shared with logistics providers for order fulfillment.
- Accounting and Analytics: Certain data is used in our accounting software and analytics tools. None of these third parties collect additional data independently on our site.
We do not sell or rent personal information to third parties.
- Data Retention and Security
- Data Retention Period: We retain purchase and order data for 10 years for tax and accounting purposes. Registered users’ data remains in our system unless they request deletion.
- Security Measures: We implement SSL encryption to secure data transmission and limit access to personal information to authorized personnel only.
- Your Rights and Choices
You have the following rights regarding your data:
- Access and Edit: Registered users can log in to their account to view or edit their information.
- Data Deletion: Users may request the deletion of their account and associated data by contacting us at sales@oasisoftreasures.com.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time via the “unsubscribe” link provided in our marketing emails.
- Minors’ Privacy
Our website is intended for use by parents, and we do not knowingly collect data from children under 18. If you believe that we have inadvertently collected a minor’s information, please contact us at sales@oasisoftreasures.com, and we will take prompt steps to delete it.
- Changes to This Privacy Policy
We reserve the right to update this privacy policy periodically. When changes are made, we will update the “Last Updated” date at the bottom of this page. Your continued use of the website following any changes signifies your acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or your data, please contact us at:
Oasis of Treasures Customer Service
Email: sales@oasisoftreasures.com
Last Updated: November 15, 2024.